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"Ladies and gentlemen, the captain has turned on the Fly-Fi® sign. Please feel free to roam about the Internet."
The rumors are true – JetBlue's Fly-Fi® is real broadband Internet in the sky! This onboard innovation, brought to you by our partnership with LiveTV, delivers a robust online experience much like you would expect at home or work.
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Fly-Fi® is now available on a number of JetBlue aircraft, and we're working hard to install this new service across our fleet as quickly as possible. While we're in our beta period our basic web browsing plan, Simply Surf, will be free with a high-bandwidth plan available for purchase.
Here’s the story of Fly-Fi® and why it’s worth the wait:
Mobile screen
Once upon a time...
we set out to the find the best onboard Internet available, but nothing we saw was good enough. All the technology was too slow and often too costly for customers.
Satellite icon
We decided...
to do things our own way and give you more than the other guys. So we partnered with our friends at LiveTV to bring you the latest and greatest Ka-band satellite technology.
a Wi-Fi experience that feels more like what you have at home or work
It's a fact that...
we're much faster than competing Ku-band satellites and older ground-to-air technology...giving you a Wi-Fi experience that feels more like what you have at home or work.
Fly-Fi® logo
And we all surfed happily ever after.
The best part? Simply Surf, our basic web browsing plan, is FREE during our beta period. Services for high-bandwidth applications (like streaming movies) are available for purchase using our Fly-Fi® Plus plan. Don’t worry – there’s plenty of speed to go around. Just look for the decal on the outside of your aircraft.
Full speed ahead!
We appreciate your patience as we perfect Fly-Fi® during its beta stage.
(Next up is the betta’ stage. We promise.)
Fly-Fi® FAQs
Why fly with Fly-Fi®? (Now say that five times fast!)
With Fly-Fi®, the things you do daily on your computer, tablet or smartphone can be done in the air – and with impressive speed! Surf, browse, upload, download, search, stream, play, read, watch, listen, write, click, send, receive, buy, "like," post, blog, Instagram, tweet, book a JetBlue flight, you name it. Fly-Fi® won’t leave your web priorities up in the air.
What's the cost of Fly-Fi®?
While we're in our beta period, our basic web browsing plan, Simply Surf, will be free with a high-bandwidth plan available for purchase. Services for bandwidth-heavy applications like streaming movies and large downloads will be available for purchase on our Fly-Fi® Plus plan at $9/hour. Just log in to the Fly-Fi® portal during your flight and follow the instructions.
Fly-Fi logo
How do I know I’m on a Fly-Fi® plane?
A Fly-Fi® decal will be visible on the outside of the aircraft beside the boarding door and instructions on how to connect to Fly-Fi® will be available in your seatback pocket. Although you won't know if the Internet is available on your flight at the time of booking, our team will be tracking Fly-Fi® enabled planes and each evening we'll be posting Fly-Fi® flights for the next day's operations on our blog, BlueTales.
How long will it take to get all JetBlue planes equipped with Fly-Fi®?
Installing brand-new satellite technology on our entire fleet is no easy feat—it is basically rocket science after all. Our goal is to roll out Fly-Fi® over the course of two years, with several planes installed every month, beginning with our Airbus fleet throughout 2014 and followed closely behind by our Embraer E190s.
Is Fly-Fi® Internet available everywhere JetBlue flies?
Fly-Fi® Internet connectivity is currently available only over the contiguous U.S. For flights originating outside of the contiguous U.S., Fly-Fi® Internet connectivity will be available once the aircraft returns to the coverage area. This coverage area does not necessarily guarantee service availability.
Find a Fly-Fi® plane
Looking to get online onboard? We'll be rolling out Fly-Fi® across our Airbus fleet throughout 2014, with our E190s following closely behind. You can visit our BlueTales blog the evening before your flight to find out if your plane is equipped with Fly-Fi®.
Please see below for a list of aircraft installed with Fly-Fi®.
Tailfin number
Aircraft name
N804JB
Got Blue!
N793JB
My Other Ride Is A JetBlue E190
N715JB
How's my Flying? Call 1-800-JetBlue
N796JB
100% Blue
N775JB
Canard Bleu
N768JB
Blue Crew
N760JB
The Blues Were Made For Flying
N708JB
All that and a bag of Blue Chips
N705JB
Big blue people seater
N662JB
Glad to be Blue
N665JB
Something About Blue
N746JB
NY Jets
N828JB
Simon Says, 'Fly JetBlue'
N807JB
1. Fly JetBlue 2. Repeat Step 1
N809JB
Blue By Popular Demand
N821JB
Blue Yorker
N805JB
You Had Me At Blue
N834JB
Keep Blue and Carry On
N905JB
Blue Swayed
N649JB
Fancy Meeting Blue Here
N655JB
Blue 100
N633JB
Major Blue
N646JB
Bravo Lima Uniform Echo
N630JB
Honk if you love blue
N639JB
A Little Blue Will Do
N903JB
Bigger, Better, Bluer
N913JB
Blue kid on the block
N929JB
One giant step for mint kind
N934JB
The Ultramint Experience
Tailfin number
Aircraft name
N534JB
Bada Bing Bada Blue
N789JB
What's Blue And White And Flies All Over?
N794JB
Pretty Fly for a Blue Guy
N784JB
Blue Infinity And Beyond
N766JB
Etjay Luebay
N779JB
Blue Ribbon
N729JB
If You Can Read This, You're Blue Close
N712JB
Enough about me... let's talk about blue
N706JB
As blue as it gets
N709JB
Brand Spankin' Blue
N763JB
Unforgettably Blue
N656JB
California Blue
N653JB
Breath of Fresh Blue
N648JB
That's What I Like About Blue
N703JB
It's up to Blue New York, New York
N661JB
Let The Blue Times Roll
N827JB
It Takes Blue to Tango
N806JB
Objects in Mirror Are Bluer Than They Appear
N641JB
Blue Come Back Now Ya Hear?
N645JB
Blues Have More Fun
N629JB
Bright Lights, Blue City
N657JB
Denim Blue
N652JB
Out with the old in with the blue
N632JB
Clear blue sky
N923JB
It's Mint to Be
N907JB
Blue Really Got Me Goin'
N634JB
B*L*U*E
N638JB
Blue Begins With You
N635JB
All Because of Blue
Airport Wi-Fi
JetBlue helps you stay connected, with free Wi-Fi at Terminal 5 in New York City's JFK airport and at Long Beach Airport in California. See the table below for third-party Wi-Fi service availability at other airports in the JetBlue network.
Airport
Wi-Fi
Aguadilla, PR (BQN)
Free
Albuquerque, NM (ABQ)
Free
Anchorage, AK (ANC) - seasonal
Free
Aruba (AUA)
Free
Austin, TX (AUS)
Free
Baltimore, MD (BWI)
Free
Barbados, Bridgetown (BGI)
Free
Bermuda (BDA)
Free
Bogota, Colombia (BOG)
Free
Boston, MA (BOS)
Free
Buffalo, NY (BUF)
Free
Burbank, CA (BUR)
Free
Burlington, VT (BTV)
Free
Cancun, Mexico (CUN)
Free
Cartagena, Colombia (CTG)
Free
Charleston, SC (CHS)
Free
Charlotte, NC (CLT)
Free
Chicago, IL (ORD)
Paid
Detroit, MI (DTW)
Free
Dallas/Fort Worth, TX
Free
Denver, CO (DEN)
Free*
Fort Lauderdale, FL (FLL)
Free
Fort Myers, FL (RSW)
Free
Grand Cayman, CI (GCM)
Free
Hartford, CT (BDL)
Free
Houston, TX (HOU)
Paid
Hyannis/Cape Cod, MA (HYA)
Free
Jacksonville, FL (JAX)
Free
Kingston, Jamaica (KIN)
Free
La Romana, DR (LRM)
None
Las Vegas, NV (LAS)
Free
Liberia, Costa Rica (LIR)
Paid
Lima, Peru (LIM)
Paid
Long Beach, CA (LGB)
Free
Los Angeles, CA (LAX)
Free
Martha's Vineyard (MVY) - seasonal
Free
Medellín, Colombia (MDE)
Free
Montego Bay, Jamaica (MBJ)
None
Nantucket, MA (ACK) - seasonal
Free
Nassau, Bahamas (NAS)
Free
New Orleans, LA (MSY)
Free
New York, NY (JFK)
Free
New York, NY (LGA)
Paid
Newark, NJ (EWR)
Paid
Airport
Wi-Fi
Newburgh, NY (SWF)
Paid
Oakland, CA (OAK)
Free
Orlando, FL (MCO)
Free
Philadelphia, PA (PHL)
Free
Phoenix, AZ (PHX)
Free
Pittsburgh, PA (PIT)
Free
Ponce, PR (PSE)
Free
Port-au-Prince, Haiti (PAP)
Free
Port of Spain, Trinidad and Tobago (POS)
None
Portland, ME (PWM)
Free
Portland, OR (PDX)
Free
Providence, Rhode Island (PVD)
Free
Providenciales, Turks & Caicos (PLS)
Free
Puerto Plata, DR (POP)
None
Punta Cana, DR (PUJ)
None
Raleigh/Durham, NC (RDU)
Free
Richmond, VA (RIC)
Free
Rochester, NY (ROC)
Free
Sacramento, CA (SMF)
Free
Saint Lucia (UVF)
Free
Salt Lake City, UT (SLC)
Free
Samana, DR (AZS)
None
San Diego, CA (SAN)
Free
San Francisco, CA (SFO)
Free
San Jose, CA (SJC)
Free
San Jose, Costa Rica (SJO)
Free
San Juan, PR (SJU)
Paid
Santiago, DR (STI)
Free
Santo Domingo, DR (SDQ)
Paid
Sarasota, FL (SRQ)
Free
Savannah, GA (SAV)
Free
Seattle, WA (SEA)
Free
St. Croix, US Virgin Islands (STX)
None
St. Maarten (SXM)
Free
St. Thomas, US Virgin Islands (STT)
None
Syracuse, NY (SYR)
Free
Tampa, FL (TPA)
Free
Washington, DC/Dulles (IAD)
Free
Washington, DC/Reagan (DCA)
Free
West Palm Beach, FL (PBI)
Free
Westchester County, NY (HPN)
Free
Worcester, MA (ORH)
Free