Can I check in for both my outbound and return flight?
Can I go back or restart once I'm finished with Online Check-in?
Can I select or change my seat assignment while using Online Check-in?
Can I still use Online Check-in if I bought my ticket through a travel agency?
Can I use Online Check-In if I am checking a second bag?
Customers are eligible to use Online Flight Check-In if they are checking one bag. If you need to check a second bag, you will be required to check in at the airport ticket counter at which time payment will be collected for the second checked bag fee.
Can I use Online Check-in if I am checking my baggage?
You may check in online even if you have bags to check. During the check-in process you will be asked how many bags each customer is checking in. Upon arrival at the airport, you will need to take your bags to the designated bag drop location where the JetBlue crewmember will re-print your boarding pass with your bagtag numbers on it. You can then proceed to the security checkpoint.
Do I have to be a TrueBlue Member to use Online Check-in?
Eligibility for Online Check In
How do I reprint my boarding pass online?
How do I use Online Check-in?
What are the benefits of Online Check-in?
What do I do after I print my boarding pass?
What do I do if I have troubles with Online Check-in?
What happens if I check in online, but cannot make my flight?
What if there are no seats available for me to select?
If there are not any seats available to select when you check in for your flight, it doesn't mean that you won't have a seat. It simply means that the only seats left to assign must be assigned at the airport. Please check in with a JetBlue crewmember at the airport to receive your seat assignment.
What should I do if I lose my boarding documents?
If you lose your boarding documents, you may either check in with a JetBlue Crewmember at the airport for a new boarding pass, or you may go online at jetblue.com to "Manage your flights" to reprint your boarding pass.
Who is not eligible to use Online Check-in?