JetBlue welcomes aboard our customers with disabilities. We are committed to offer you caring customer service throughout the JetBlue experience. Because every customer is different, it is very important to let us know how we can best assist you with your unique travel needs.

Information detailing specific services at the airport and on your JetBlue flight is readily available on each of the links below. Simply click on the link to be directed to additional information.

To allow us to provide the optimal JetBlue experience, we recommend you make your reservation as early as possible. You may request special services when making your reservation on 1-800-JETBLUE (538-2583).  You will never be charged a booking fee when requesting these additional services. It is also best to let our airport crewmembers know of any special requirements when checking in at the airport.

In addition, JetBlue’s Special Services Team is available to help. Your Reservation agent will transfer you to this team when additional clarification is needed regarding your upcoming travel experience or you may reach them directly at 1-855-ADA-LINE (855-232-5463).

JetBlue looks forward to providing you the best in customer service and to bring humanity back to air travel.